Call Us:(+1) 202 990-9393
Service Area:Nationwide
Our rapid response team is here to help!
Quick Steps:
For immediate help - follow the quick steps below.
Step 1:
Gather Essential Information
In the aftermath of a disaster, quick access to key information helps streamline your recovery process. If possible, gather the following details to expedite assistance:
- Capture clear photographs of all damage and request copies of any Emergency Services (EMS) or first responder reports.
- Clearly determine whether your loss involves fire, water damage, storm-related damage, or Category 3 (sewage) contamination.
- Capture clear photographs of all damage and request copies of any Emergency Services (EMS) or first responder reports.
- Clearly determine whether your loss involves fire, water damage, storm-related damage, or Category 3 (sewage) contamination.
Step 2:
Notify Your Insurance Company
Immediately contact your insurance provider to report your emergency, start your claim, and communicate your urgent need for emergency housing while your loss is being evaluated.
- Request your insurance carrier's preferred email for submitting claim documents and inform them that your emergency housing needs are being managed by National Insurance Housing (NIH).
- Request that your insurance provider correspond directly with NIH regarding your displacement and emergency accommodations.
Essential details to keep accessible:
- Insurance policy number
- Insurance claim number
- Insurance provider preferred email
- Request your insurance carrier's preferred email for submitting claim documents and inform them that your emergency housing needs are being managed by National Insurance Housing (NIH).
- Request that your insurance provider correspond directly with NIH regarding your displacement and emergency accommodations.
Essential details to keep accessible:
- Insurance policy number
- Insurance claim number
- Insurance provider preferred email
Step 3:
Complete the Claim Intake Form
Click "Get Help Now" to fill out our secure Claim Intake Form.
Completing this form allows our Disaster Response Team to quickly assess your needs, initiate prompt support, and facilitate your immediate next steps toward recovery.
Required Information:
- Full Name
- Phone Number
- Email Address
- Home Address, City, State, ZIP Code
- Type and Cause of Damage or Loss
- Insurance Provider
Additional Helpful Information (if available):
- Insurance Policy Number
- Insurance Claim Number
Completing this form allows our Disaster Response Team to quickly assess your needs, initiate prompt support, and facilitate your immediate next steps toward recovery.
Required Information:
- Full Name
- Phone Number
- Email Address
- Home Address, City, State, ZIP Code
- Type and Cause of Damage or Loss
- Insurance Provider
Additional Helpful Information (if available):
- Insurance Policy Number
- Insurance Claim Number
Step 4:
Rapid Response Callback
Upon submitting your Claim Intake Form, our dedicated response team will contact you promptly—typically within 15 minutes.
During this callback, we'll verify your provided details, answer urgent questions, and arrange immediate emergency housing for you and your family. Most disaster survivors receive emergency hotel placement within one hour.
During this callback, we'll verify your provided details, answer urgent questions, and arrange immediate emergency housing for you and your family. Most disaster survivors receive emergency hotel placement within one hour.